Terms and conditions

Booking details
Booking forms are available at http://www.algarveforless.co.uk/english/enquiries and must be submitted online or by post. Upon receipt of the reservation and subject to availability we will send by e-mail or fax a confirmation of the reservation. The confirmation will include details of clients’ requirements as requested.

• A complete list of the number of guests. Please note that when the client’s party arrives, should there be any addition members, we reserve the right to refuse admission to the property.
• Dates of travel
• Flight details
• Name of property
• Dates of vacation
• Client contact details
• Payments

If you do not receive acknowledgement within 3 days after submitting your booking form, please go to the Contact Us section at www.algarveforless.co.uk or contact us by telephone at +44 1942 241000 or fax +44 1942 241444 or mobile +44 07803173176 or at the postal address stated above for support.

All bookings are subject to a 25% deposit of the value of the rental upon receipt of the confirmation issued by us. It is your responsibility to check this carefully to see that it matches your booking form. All payments will be charged (if applicable) at the agreed rate of exchange on the date of our confirmation of booking. Should the deposit not be received by us within 14 days, we reserve the right to assume you no longer wish to proceed with the booking, and offer these dates as available to other customers.

If you book within eight weeks of arrival, the full amount is due of your accommodation and any specified extras.
After payment of your initial deposit any balance due (+ damage deposit) must be paid no later than 6 weeks before your arrival date. Failure to pay monies by the due date may result in services booked being cancelled according to the rates below.

Damage deposit
In order to cover any costs or potential damage caused by the client and or any of its party, the client will be required to pay a refundable damage deposit of € 200 , payable with your balance. Any breakages or damages should be reported to us as soon as they occur, so they can be rectified prior to the arrival of the next clients. Subject to the deduction (where appropriate) of any breakages or damages, deposits will be refunded. This may take two to four weeks after your departure.

Changes to your booking
If a client wants to change the booking after receipt of confirmation will be subject to availability. Any amendment request must be made in writing and signed by the person who signed the original booking. At no time may the number of occupants exceed the number of persons agreed in your chosen accommodation. Any breach of this condition gives us the right to terminate your booking immediately.

Cancellation
All cancellations must be notified in writing (recorded delivery or registered post) addressed to Barnes Properties in writing by the person nominated on the initial booking confirmation. In the event of a cancellation, Barnes Properties apply the following scale of cancellation charges to the rental cost. The time of cancellation shall be taken as the date written notice is received.

The following charges will apply:
Up to 6 weeks prior to arrival loss of deposit
4 to 6 weeks prior to arrival 50% of total cost
2 to 4 weeks prior to arrival 75% of total cost
2 weeks or less prior to arrival 100% of total cost

No refund will be made to clients vacating the property prior to the expiry of the reservation period.

Holiday insurance
We strongly recommend clients to arrange appropriate insurance for all the party members, covering cancellation charges and emergency assistance, including repatriation in the event of accident or illness.

Complaints
Barnes Properties welcomes comments and observations by clients. All comments are highly valued as we strives to improve on areas of concern and learn from the feedback and suggestions made by clients. If you have a genuine complaint or a problem with your accommodation during your stay you must inform us as soon as possible after the reason for the complaint arises. We will use the best endeavours to rectify any problem. No liability can be accepted if you fail to follow this procedure as we have been deprived of the opportunity to investigate and rectify the problem.

Liability
We try to ensure that clients have a safe and enjoyable stay but Barnes Properties cannot be held responsible for any accidents, injuries or damages involving or caused by clients during their stay at our properties.

Barnes Properties does not accept any liability for circumstances beyond our control i.e. civil strife, natural or nuclear disaster war, industrial disputes, terrorist activities, riot, adverse weather conditions, earthquake, fire or floods, failure of electric, gas or water supply, noise, trade disputes, embargos, civil unrest, any unforeseen building or road works, or other technical problems (force majeure).

If your behaviour, or the behaviour of any member of your party, during the stay in any of our properties is considered to be likely to cause distress, danger or annoyance to other clients or damage to our properties we reserve the right to immediately terminate your holiday. In such a situation we will not be liable to pay any compensation, refunds or costs incurred. We also reserve the right to refuse to accept future bookings from any customer who, in our opinion, has behaved in an unacceptable matter.

Accommodation
Your accommodation is reserved from 4.00pm on the day of arrival. On the morning of your day of departure we ask you to vacate by 11.00am to give the maid time to prepare the property for the next arrivals.